Red Parking Puerto Málaga - comentarios Página 1

Gracias por su valoración, esperamos poder ayudar en próximas reservas. Reciba un cordial saludo

Hello John, We greatly regret the disappointment you experienced as a result of this overcharge. We understand from the car park operator that they were very busy on that day and they have no recollection of anyone raising any query with regard to payment. We are unsure as to why you were charged €42 rather than the €38.38 stated on your booking confirmation, as the car park staff cannot provide any detail. It may have been a simple error on the part of the employee who took payment, and should have been easily rectified at the time if you raised the issue there and then. The management at Red Parking Puerto Malaga wish to extend their sincere apologies for this error and, should you choose to park with them in the future they will be happy to offer you recompense for the extra €2.62 paid.

Customer's Response:
Firstly let me thank you for the follow up, it puts faith back into the fact the some people really do follow up! The reason they have no recollection of someone complaining is that I did not, it was such a small amount and we were in a hurry. But can I just say once again great follow up, I hope this helps some other traveller in Malaga.Regards

Gracias por su comentario, nos da gusto ver que los esfuerzos del personal del aparcamiento son bien recibidos. Un saludo

Estimado Jose Joaquin, es verdad que es un aparcamiento descubierto. Sin embargo es muy importante mencionar que su vehículo permanece seguro, además de contar con la comodidad de tenerlo aparcado dentro del Puerto de Málaga a un precio muy económico. Reciba un saludo

Estimado Eduardo, Gracias por su comentario. Saludos cordiales

Obrigado Americo! Hasta pronto!